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Monday, November 12, 2007

Review of ShoreBank's New Direct High Yield Savings Account

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Update 5/21/09: The savings account rate has fallen to 2.05% APY. Refer to the bottom of the post for the rate history.

ShoreBank has a new Direct High-Yield Savings Account with a yield of 5.00% APY. It looks like the typical online savings account. Only $1 is needed to open the account and earn the top yield. The 5% APY yield makes this very competitive in today's rate environment, but since it's a new account, the high rate is likely due to the account being so new.

One thing different about ShoreBank is its emphasis on social responsibility:
Unlike conventional banks, ShoreBank strives to meet three objectives simultaneously: to build wealth for all in economically integrated communities; to promote a healthier environment; and to operate profitably.

This aspect may be important for some in choosing an online savings account.

Below are the features of this online savings account. The bank has a decent FAQ page. I've also contacted the customer service rep (CSR) for some additional details:
  • $1 minimum to open account and earn the top yield
  • Interest is accrued daily and compounded monthly
  • If you close your account before interest is credited, you will lose the accrued interest
  • No ATM cards or checks
  • Application process is all online
  • Allows up to 6 linked accounts
  • CSR wasn't sure if the credit check was hard or soft. ChexSystem is also used in the application process.
  • Beneficiaries cannot be added (according to CSR)
  • Your initial deposit will be available for withdrawal within 3-4 days after you confirm the two trial deposits to verify ownership of the linked account
  • Subsequent deposits from your linked account will be available for withdrawal the day we receive your deposit (generally 2-4 days after the transfer was initiated)
  • Funds transfered to a linked account will appear in 2-4 days (according on FAQ)
  • Online statements are the default. Paper statements available with a fee.

Here is the list of fees. If you're careful, you shouldn't have to worry about these.

One unique feature I noticed in the FAQ is the "Pay People" option of the account. According to the FAQ you can e-mail up to $500 to another individual. Here is how it's described in the FAQ:
You will need to provide the person's first and last names and e-mail address, and to specify a secret word (which you should give to the person you are sending money). The recipient will receive an e-mail containing a link to a secure website. Using the secret word you have provided separately, he or she will then be able to provide additional information and specify an account into which the funds you are sending can be deposited.

This seems similar to ING Direct's Electric Check feature that's available on its Electric Orange account. One advantage over ING seems to be that you don't need to know the other person's account or routing number. The only potential problem with this ShoreBank pay-people service is that the person receiving the email may not trust clicking on the link and providing their account number at the website.

ShoreBank is based in Chicago, Illinois. It is FDIC insured (Certificate # 15640). The social responsibility aspect of the bank doesn't seem to be helping it maintain a strong financial condition. It has a rating of 2 out of 5 stars (below peer group) at Bankrate. BauerFinancial has a little higher rating for this bank of 3.5 out of 5 stars. Both of these ratings are based on 6/30/07 data.

Thanks to the reader who mentioned this new savings account in the finding deals post.

Rate History:
05/21/09: 2.05% APY
04/08/09: 2.45% APY
03/09/09: 2.80% APY
01/22/09: 3.15% APY
06/04/08: 3.50% APY
03/29/08: 3.30% APY
12/12/07: Had been offering a $25 new-account bonus. Offer ended on 3/29/08.
11/12/07: 5.00% APY

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Please check the institution's website for the latest rates and specials. This post may be out of date. Please check the Bank Deals home page for current rates and specials. Please refer to my About page and this site's disclaimer for more details.


24 Comments: Post a Comment

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  • ShoreBank ruelz!

    By Blogger Johnskyn Kantilever, at 10:32 AM, November 20, 2007  

  • The FAQ states that you can link up to 6 external accounts, not 3.

    By Anonymous Anonymous, at 3:44 PM, November 27, 2007  

  • Thanks I've updated the link number to 6 in the post.

    By Blogger Banking Guy, at 8:26 AM, December 12, 2007  

  • Can anyone confirm on hard or soft pull?

    By Anonymous Anonymous, at 10:50 AM, December 12, 2007  

  • I think I'm still gonna stick with HSBC Direct. I've been using them for over a year now. Started off getting 5.05% in January 2007, and now with the rate cuts I'm at 4.25%. I just did a reality check to ensure I'm still getting a good rate and for the most part I am. I posted the sites I looked at here:
    http://themoneykings.com/blog/comparison_of_high_interest_savings_account_rates

    By Blogger Tim Archer, at 4:33 PM, January 26, 2008  

  • Shorebank has a community development and environmental mission. I'm happy to put money on deposit with them. however, their ACH transfer speed sucks. thanks, though, for pointing them (and the bonus) out!

    By Blogger W, at 12:25 PM, June 22, 2008  

  • I opened a Shorebank account and closed it a month later - the online interface is terrible, each of the 8 or so steps take 3 days EACH and the customer service isn't very good. I opened an HSBC account instead and it seems much faster and smoother. I understand that Shorebank is a small bank with a good community focus, but they are a nightmare for the online customer.

    By Anonymous NRP, at 6:50 AM, August 28, 2008  

  • Been an online customer of ShoreBank for about a year, and aside from some confusion over the $25 opening bonus, they've been pretty reliable.
    My experience with customer service is good.
    Hard to find 3.5% liquidity these days.
    Dollar Savings Direct looks interesting...

    By Anonymous Anonymous, at 3:50 PM, January 17, 2009  

  • Shorebank rate dropped to 3.15%. Dollar Savings Direct is still 4%, so I expect more money to flow their way as rates drop with other banks.

    By Anonymous Anonymous, at 2:01 AM, January 23, 2009  

  • Bankrate.com gives ShoreBank two stars out of five for soundness, predicted to decline over the next year. Bummer.

    By Blogger Recovering Intellectual, at 1:43 PM, January 25, 2009  

  • you CAN add a beneficiary or POD after you open your savings account simply by providing Shorebank with the Name, SS# and Relationship by calling or emailing them (i recommend calling since there would be a SS# involved). I called on a Sat. and their CS answered promptly was very helpful.

    By Anonymous ask330, at 7:36 AM, February 21, 2009  

  • Can someone tell me how long does it take for deposit to appear in the account after it leaves the linked external account? Is there a daily or monthly dollar limits on transfer?

    By Anonymous Anonymous, at 9:48 PM, February 22, 2009  

  • I opened an account w/ ShoreBank recently, after doing a lot of research. Some of the other banks' websites turned me off because they emphasized flashiness and marketing over straightforwardness and disclosure.

    You have to go through a lot of procedure to get your account approved, funded and linked to an external account. However, I think this is understandable because of the stricter laws we have since 9/11 and a healthy concern for internet security. All I can say is that ShoreBank was always prompt whenever they needed to do test deposits or withdrawals or any other action to get my account up.

    I am yet to do an actual transfer now that I'm linked to my external account, but I am nevertheless confident that they will be quick.

    Once you log in you can use their secure e-mail feature ( I used it to inform them that they had spelled my name wrong, which they responded to and fixed quickly ). The one time I called them I was given fast service, as well.

    By Anonymous Anonymous, at 9:12 AM, March 04, 2009  

  • hot off the presses: the rate drops to 2.80% APY effective at midnight tonight.

    By Anonymous ichaelm, at 3:23 PM, March 09, 2009  

  • Effective March 10, 2009, ShoreBank will lower the rate on your account to 2.80% APY* (2.77% Interest Rate) from the previous 3.15% APY rate.

    By Anonymous Anonymous, at 3:32 PM, March 09, 2009  

  • The User interface is truly terrible. as an example on the preferences page they have a submit button next to each preference, and when you click it is clears all the other preferences.
    The transfer money link takes you to a page containing only a link to another page where you can register for a SEPARATE ACCOUNT with a money transfer service.
    The list goes on and on.

    I have never seen such shoddy web work. Such poor design does not inspire confidence about the security of the code that underlies it.

    By Blogger TheArthur, at 5:37 PM, March 27, 2009  

  • I have applied online for their savings account today. My application was declined. Unbelievable! I have excellent credit rating. I immediately check my credit report and there is nothing wrong. I have never, never been denied of any credit nor bank account applications. There must be something wrong with their online screening process. Anyone with the same problem?

    By Anonymous Anonymous, at 10:31 AM, March 30, 2009  

  • effective April 9, 2009, ShoreBank will lower its interest rate on your High-Yield Savings Account to 2.45% APY* (2.42% Interest Rate)

    Yet Another Rate Cut (YARC)

    By Anonymous Anonymous, at 7:10 PM, April 08, 2009  

  • Hi, I heard that ShoreBank does NOT permit ACH debits initiated from other banks (though they naturally allow credits). Has anyone tried to withdraw funds by external 'pulls' and got rejected?

    By Anonymous Anonymous, at 6:34 PM, April 14, 2009  

  • Just an F.Y.I., I opened up a Money Market Savings ( different from the Hi-Yield Savings)account with Shore Bank last Tuesday..they guaranteed me a rate of 2.72 (yielding 2.75) for 6 months. And it comes with free checks!

    By Anonymous RichReg, at 6:19 AM, May 13, 2009  

  • ShoreBank will lower the interest rate on your High-Yield Savings Account to 2.05% APY* (2.03% Interest Rate), effective Thursday, May 21, 2009.

    This is my third rate cut with them and their website is pretty bad. Time to switch.

    By Anonymous Anonymous, at 4:49 PM, May 20, 2009  

  • The rate just dropped to 2.05% from 2.45% effective May 21, 2009.

    BOO!

    By Anonymous Anonymous, at 5:12 PM, May 20, 2009  

  • Just opened this account a week ago... well, actually finished the, in total, 2 week account opening process (ridiculously terrible). Now they drop the rate to 2.05%. That was enough for me to transfer all funds to a better bank. Short lived with a garbage bank.

    Also, as others have said, the online banking setup is terrible. Transfers take forever (3 days+).
    Would never recommend this bank to anyone.

    By Anonymous Jeremy, at 3:08 AM, May 21, 2009  

  • I'm closing my Shorebank account asap. I just discovered a horrible security hole with this bank. You're leaving yourself wide open to identity theft if you have an online account here. Stay away. Far away.

    By Anonymous Anonymous, at 10:21 AM, June 18, 2009  

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